Glossary of Terms Abstract -- A legal document that provides a summary. For example, an Abstract of Judgment. Acceleration -- An acceleration clause in a contract makes the entire debt come immediately due because of a failure to complete certain contractual obligations. Actual Cash Value -- The fair, usual or reasonable cash price that something will bring on the open market. Also known as "fair market value". Additional Insured -- Someone other than the primary insured, who will benefit from an insurance policy. Add-on -- More goods bought before old goods are paid for; the contact for the original goods is rewritten to include the new things. Adjudicate, Adjudication -- The formal pronouncement of judgment in a law suit. Adjustor -- The person who is either working on collecting delinquent payments or repossessing the vehicle. Administrator -- A person appointed by the court to handle the estate of a deceased person. Advisement -- A judge who takes a cause under advisement postpones making a ruling until a later time. Affidavit -- A written statement sworn to before a person officially permitted by the law to administer an oath. Agency -- When a person is given agency authority, he is given the legal right to act for another. Agent -- A person authorized to act for another. Amortization -- Paying off a debt in regular and equal payments. It is the total interest for the term of the loan plus the principal, divided by the number of payments. Annual Percentage Rate (APR) -- The percentage that a borrower is actually paying for the use of money borrowed, expressed in a standardized, yearly way. Appraisal -- The estimated value of something by an impartial expert. Arbitration -- A meeting ordered by the court where an appointed arbitrator negotiates a binding settlement between disputing parties. Articles of Incorporation -- The document that sets up the onset and purpose of a corporation. As Is -- Selling something "As Is" means the seller makes no promises other than as seen and described. The buyer takes the risk of a possible defective condition. Assets -- All money, property, and receivables owned by a person or organization. Assigned Risk -- A type of insurance that insurance companies handle only because state law requires it. The insured is usually a poor risk and typically is charged higher premiums because of it. Assumption -- The taking over of a debt by another party. Attachment -- A legal writ of process used to legally seize the property of another. Also, to take funds from the hands of a third party who is liable to pay it over. Auction -- A sale where items are offered, one at a time for purchase, under certain conditions. They may be fully or partially guaranteed, or strictly "As Is". Either oral or written bids are accepted continuously until the item is purchased by the highest bidder. Auction House -- A term used to describe business which specializes in selling property via auction. Audit -- To examine or verify accounts or records. Bailee -- A person to whom the property of another is loaned, leased or otherwise entrusted. Bailment -- Delivery of property by the owner to another for a set length of time. To temporarily hold in trust to carry out a specific purpose and then give the property back to the owner. A lease is a type of bailment. Bailor -- The owner of property entrusted to another under a bailment. Balance Sheet -- A summary of a company or individual's assets, liabilities, and net worth. Balloon Payment -- The last payment of a loan that is much larger than any of the other regular payments. Bankruptcy -- Under the Federal Bankruptcy Act, a financially troubled debtor places his assets in the court's care. Assets may be liquidated to pay bills, payment schedules restructured, or debts discharged altogether. While the bankruptcy proceeds, the debtor is protected from creditors by the Automatic Stay. Bid -- An offer to purchase in a specific dollar amount and under specific conditions. Bidder -- The person who offers a bid. Blocked In -- A slang expression used to describe a vehicle assigned to be repossessed, which when located has both the front and back of it pressed against some unmovable object. This condition can effectively temporarily prevent the repossession. Blown Ignition -- A slang expression used to describe a vehicle's condition when the ignition locking mechanism has been removed and not yet replaced. Book Value -- Commonly, wholesale value. Also net worth as recorded on a financial statement. Breach -- Breaking a law or failing to perform a contractual duty. Capital -- Total funds invested in a business. Capitalized Cost -- The total amount set by the lessor as the value of the goods leased. This amount is the basis for all calculations of payment amount, interest costs, and sales tax. Cause of Action -- Facts sufficient to support a valid lawsuit. Certified Check -- A check that a bank has marked as "guaranteed cashable" for its customer. Charge-off -- Recognizing a loss on an uncollected debt in a company's records. Also called "write-off". Chattel -- An article of tangible property other than real estate. Clear Title -- Ownership that is free from all doubt. Closed-Ended Lease -- A kind of lease where the lessor assumes all risk of the value of the goods, including the decline in market value caused by depreciation, except losses caused by the negligence of the lessee. Also known as a true lease, straight lease, flat rate lease, or a non-participating lease. Collateral -- Tangible property that's ownership is given to a lender as a guarantee of fulfillment of an obligation. In the event of default, the lender may repossess and dispose of that property and apply the proceeds from the sale to offset his loss and the debtors balance. Also, called "security". Collect -- To receive payment on a delinquent debt. Collector -- A person who specializes in routinely initiating the receipt of payment from delinquent debtors. Co-maker -- Any additional person who signs promising to pay a contractual obligation. Commercial Paper -- All negotiable instruments related to business. Complaint -- The first document filed in a lawsuit stating the wrong done to the plaintiff by the defendant, and requesting specific help from the court. Conditional Sale -- A sale under contract which requires performance of a condition prior to the passage of title for the thing sold to the buyer. Usually this requires payment of the entire purchase price by the buyer. Confession of Judgment -- The act of a debtor permitting judgment to be entered against him by his creditor, for a stipulated sum without legal proceedings of any kind. This is usually a written statement contained within a Judgment Note. Conflict of Interest -- The condition of being in a position where your own needs or desires may cause you to violate your duty to those who have a right to rely on you. Conservator -- Guardian or preserver of property appointed for a person who cannot responsibly handle it alone. Consign, Consignment -- To hand over things for transportation or for sale, while retaining ownership such as with using an Auction House to sell cars. Constant Yield Method -- A method of computing the interest rate on an installment contract or lease that provides earnings to the lender at a steady rate. Consumer -- A person who buys something for personal use. Contact to Collect -- Slang sometimes used to describe a lender sending an adjustor to make contact with the debtor at his location for the purpose of gathering information and collecting delinquent payments. Contract -- An agreement between two or more people, or entities to do, or refrain from doing, something. Conversion -- Any act which deprives an owner of property without that owner's permission and without just cause. Creditor -- One to which a debt is owed. dba -- Doing business as. Debt -- An obligation owed by one to another. Debtor -- One who owes a debt to another. This can be a person, company, government, or any entity. Default -- A failure to do, pay, or finish something as required by the terms of a contract. Deficiency -- A lack or shortage. The difference between what is owed and what has been paid. Delinquency, Delinquent -- Overdue, falling behind on payments on a debt. Failure, omission, or misconduct. Demand -- A forceful claim that presupposes that there is no doubt as to its winning. The assertion of a legal right. Deposition -- A witness' sworn testimony, taken with lawyers present, out of court. Depreciation -- Reduction in worth due to deterioration or passage of time. Detail -- Commonly used to describe the cleanup and other in depth reconditioning of a used car. Direct Loan/Lease -- A loan or lease made directly to the borrower by the lender without a dealer or broker. Discharge -- Release, remove. To discharge a contract is to end the obligation. Discharge in bankruptcy is to release a person or firm from their debts. Discovery -- The formal and informal exchange of information between sides in a lawsuit through interrogatories and deposition. Dismissal -- In bankruptcy a dismissal is a court order to put the filing out of court as if it never happened. Other lawsuits may be dismissed "with prejudice" or "without prejudice". Down Payment -- The initial cash payment made when buying something on an installment contract. Draft -- A negotiable instrument for the payment of money drawn by one person to another. Drive By -- A slang expression for a field agent passing by an address looking for a vehicle which has been assigned to be repossessed. Duces tecum -- Latin for "Bring with you". A type of subpoena that requires production of records, either in person or by mail. Duck, A Sitting -- A slang expression used to describe a vehicle which has been assigned for repossession which is sighted the first time the location is checked in an easily accessible position. An easy repo. Embezzlement -- Taking of money or property by someone who has been entrusted with taking care of it. Endorse -- To sign giving agreement to something or to the back of a negotiable instrument making it payable. To give approval, support or sanction to something. Endorsement -- The act of endorsing something or the signature itself. Equity -- Ownership interest in property over and above what is owed on it. Also, being treated fairly in a certain situation. Equity of Redemption -- The right of the debtor to redeem the collateral after it has been forfeited or repossessed due to a default in the contract. The redemption is on the condition of paying the full amount of the debt, interest and costs. Escrow -- Something promised to be delivered by one person to another, is held by a third party until some condition or obligation is performed. Once the requirement is met, delivery is completed. Estate -- The property left by a person who has died. Also, the right of a living person to certain property. Ethics -- Standards of fair and honest conduct. Evidence -- Any documentation, objects or testimony presented during a legal proceeding. Execute -- To sign a document. Also, to complete performance. Executor -- Someone chosen by a person who is making out a will, appointing that person as responsible for carrying out its terms. Executory -- Something unfinished or not yet fully performed. Extension -- Allowing extra time for the payment of a debt or the term of a contract or lease. Fair Credit Billing Act -- Established procedure consumers can use to resolve credit account billing errors. Fair Credit Reporting Act -- Governs all granters of consumer credit and all local retail credit bureaus. Fair Market Value -- See "Actual Cash Value". fdba -- Formerly doing business as. Fee -- Any charge for services rendered. Fiduciary -- A trust relationship of one person acting on behalf of another. Field Call -- Slang sometimes used to describe a lender sending an adjustor to make contact with the debtor at the debtor's location. This can be for the purpose of collecting money or simply asking him to get in touch with the lender. Finance Charge -- Total of all costs the customer must pay for obtaining credit. Financial Statement -- A complete summary of what a person or company owns and owes. Flake -- A common slang expression used to describe an unreliable payer. Flat-Bed -- A type of tow truck which provides a flat surface for the towed vehicle to ride on without touching the roadway. Floor Price -- The lowest acceptable purchase price, set by the seller, for the sale of something. Foreclose -- To end someone's right to property because of their failure to perform the terms of the contract. Forfeit -- To lose a right to something due to some failure. Forgery -- Altering or faking a document for the purpose of fraud. Fraud -- Cheating someone by using deceit or trickery. Garnishee -- One who is in possession of that which is subject to garnishment. Garnishment -- A legal proceeding whereby property, money or credits of a debtor are applied to payment of the debt, by means of an order of a court. Garnishor -- One who initiates a garnishment against a judgment debtor. Good Faith -- Acting honestly. Following reasonable standards for fair dealing set by law and the business community. Goods -- Any moveable personal property. Goodwill -- Reputation for a product or service standard. A company's value over and above the physical property and accounts receivables. Grace -- Delaying demand for payment or performance of some other contractual obligation. Grace Period -- A short period of time that an insurance policy stays in effect after payment of premium was due. Debtors sometimes mistakenly think this period also applies to the payment of other types of debts. Gross Income -- Total income before any debts are deducted. Guarantee, Guaranty -- A merchant's promise that goods are of a certain quality, and that if not, he will fix or replacement them for a certain time frame. Also, a promise to perform an obligation along with the primary obligee. Guarantor -- One who gives his guaranty. Guardian -- Someone who has the right and duty to take care of another since that person is not capable. Hearing -- A court or trial-like proceeding. Hold Harmless -- To agree to defend or pay claims that might arise against someone else. Honor -- To pay on a negotiable instrument. Illusion -- A type of concealed towing unit used by repossessors. At the push of a button, it quietly converts what appears as a normal pickup into a full-blown tow truck in 16 seconds. It then, hydraulically, lifts the vehicle in 3 seconds. In Pro Per -- In Properia Personn; Latin term meaning acting as your own attorney. In Re -- Latin prefix meaning "in regard to" used in naming some lawsuits. In The Barn -- A slang expression which means the vehicle has been successfully repossessed. Income -- All funds received by someone from whatever source. Incorporate -- The formal process required to form a corporation. Also, to blend something into something else. Indemnify -- To make whole, compensate or reimburse for a some liability. Indemnity -- A contract, or insurance policy that compensates for a particular type of potential loss. Independent Contractor -- One who contracts with another to do a particular piece of work. The contractor works completely under his own control and direction. Indirect Loan/Lease -- A loan or lease made to a borrower by a third party and then sold to a lending institution. Injunction -- A court order requiring a person to do or not do something. This is usually temporary until a full court hearing can be held. Insolvent -- When one cannot pay his debts as they become due, and his debts exceed his assets. Installment Loan or Note -- A promise to pay a specific amount over a specific period of time under certain terms. The principal is paid, together with interest on the unpaid balance until the note is paid in full. Instrument -- Any written document. Insurance -- A contract under which someone pays money to a company that promises to provide certain protection or reimburse him if he suffers a loss for a particular thing or on a particular item. Insurable Interest -- The person or thing that is being insured. Also, the real dollar value of someone's claim in a particular thing. Insured -- The person who will benefit from the terms of an insurance policy. Insurer -- The company providing the insurance coverage. Interest -- An increase or addition over the amount owed paid for the use of the money. The rate of the payment is expressed as a percentage per unit of time. Interrogatories -- Written questions to get factual answers that are addressed to any witness in either side of a lawsuit. Judgment -- A debt or other obligation resulting from a court order granted after a legal proceeding. Judgment Creditor -- The one that money is owed to as a result of a judgment. Judgment Debtor -- One who owes a debt to another by court order. Judgment Note -- A promissory note containing an authorization to any attorney, or the holder, or the Clerk of the Court, to enter an appearance for the maker and confess judgment against him, if he defaults, for a sum named in the note. Kick-In -- A slang expression used by those in the collection industry to describe making contact with individuals for information, at a location previously only under surveillance. The term does not mean physical violence. Lease -- An extended rental agreement which gives a person the use of a product or object of value without owning it. Lenders Single Interest -- A type of insurance coverage (LSI) that protects only the lender, covering the collateral on a loan. Lessee -- Someone who has a lease for something. Lessor -- The person, or business entity, who grants a lease to someone. Levy -- To seize or collect. Lien -- A claim against property which is allowed by the law as security for repayment for a debt. Lienholder -- One who holds a lien or the owner of mortgaged property. Line of Credit -- The limit of the amount of money a lender will give a particular customer. Loss Payee -- The person or company designated as the one to receive payment, in the event of a claim on an insurance policy. Maker -- The person who signs a negotiable instrument. Mark-up -- A lessors additional amount included in the capitalized cost of the lease for profit. The markup is a method of defraying costs incurred by the bank in acquiring the property before any income is realized from the lease. Maturity -- Expiration date of a note or lease. Mechanics Lien -- A type of lien created by statute in most states, which exists for those who have performed work on a motor vehicle. The lien attaches to the vehicle and is intended to make sure that person gets paid. Minor -- A person who is under the statutory age of legal competence, usually 18 years old. Money Factor -- The anticipated cost of the lessor's loan to acquire the personal property to be leased. This cost is built into the capitalized cost. Nailed The Car -- A slang expression meaning that the car has successfully been repossessed. Negotiable Instrument -- A properly executed document that contains an unconditional promise to pay an exact sum of money either on demand or at an exact time in the future. For example checks, promissory notes, car loans and leases. Networking -- The skill of developing diverse contacts over an extended period of time, which may provide sources to help you at a later time. Non-Recourse -- A transfer of a contract from the seller to the lender, with the lender assuming the risk for loss if the loan defaults. Note -- A contract under which someone promises to a certain sum of money at a certain time. Notice -- To be given knowledge of certain facts. On Demand -- A phrase found in negotiable instruments that means money owed must be paid immediately when requested by the holder. Personal Property -- In collections, usually refers to the personal items contained in a repossessed vehicle. These items, which are not part of the car, should be inventoried and retained for a limited period of time for redemption by the debtor. Pick The Lock -- The ability to turn on a locking mechanism without the benefit of the key. This is accomplished by repossessors and locksmiths through the skillful use of tools called picks. Picked Up The Car -- A slang expression meaning that the vehicle has been successfully repossessed. Pick-Up Payments -- Additional payments which are incorporated into the first few months of a contract to make up a shortfall on the downpayment required on a loan. Popped The Car -- A slang expression meaning that the vehicle has been successfully repossessed. Post-date -- To date something with a future time. A post-dated check cannot be cashed until that time arrives. Power of Attorney -- A signed and dated document authorizing one person to act on behalf of the person signing. Premium -- The money paid on an insurance policy. Principal -- The original sum of money loaned. Pro bono -- Latin meaning "for the public good". A lawyer doing pro bono work is donating his time. Pro se -- Latin meaning "for himself". A person acting as their own attorney is pro se. Promissory Note -- A negotiable instrument under which a person promises to pay a certain sum of money over a certain period of time. Quid pro quo -- Something for something, very useful in skiptracing. Also, see Networking. Quick Hook Wrecker -- A type of tow truck commonly used by repossessors. Recourse -- The right of a lender to collect from the seller of an installment credit obligation, such as a car dealer, in the event that the loan defaults. With recourse deals, repossessed vehicles are usually delivered back to the selling dealer. Redemption -- In collections, usually refers to the debtor reinstating the loan or lease, following repossession of the vehicle, by paying arrearage and costs. Release -- A document used in settling claims under which a person gives up a certain legal right or claim in exchange for something, such as money or property. Replevin -- A lawsuit used to recover possession of something from someone else. Repossession through the courts. Repo, Repossession -- To take back collateral on an installment loan or lease, because of a default such as payments not being made. Repossessor -- A specialized businessperson who possesses the technical training and skill required to retake vehicles and other mortgaged collateral from defaulted debtors on behalf of the lender. Rescind, Rescission -- To take back or "unmake" a contract as if it never took place. Residual Value -- The anticipated market value of the goods at lease maturity. Lessors carefully project the residual based on previous experience with that particular product and anticipated economic factors. This amount is reached by amortizing the capitalized cost by a portion of each monthly rental over the life of the lease. Roach -- A slang expression used to describe a vehicle which is in poor or abused condition. Rolling Total -- A slang expression used to describe a vehicle which, despite extensive physical damage, continues to operate. Security -- Collateral. Something given to the lender as pledge of repayment, fulfillment of a promise, a guarantee. Self-Help Repossession -- Repossession of the collateral or security for an installment loan or lease, by peaceful means, without notice or opportunity for a court hearing. Self-Insured -- To put money into an account ahead of time, to be used to pay any potential claims as they come up. Skiptracing -- The art or skill of locating an individual who cannot be found by normal means. See Networking and Quid pro quo. Sled -- A slang expression used to describe a vehicle which is old, or is in poor or abused condition. Sled-lot -- A used car lot that finances their own contracts. Snagged The Car -- A slang expression meaning that the car has been successfully repossessed. Soldiers' and Sailors' Civil Relief Act -- A Federal law passed during World War II that protects military personnel from creditors under certain circumstances. Spotted The Car -- A slang expression meaning that the vehicle has been sighted at an unexpected location. Stake-out -- A term used by repossessors to describe staying at a location to observe activity. Statute of Limitations -- A law that sets the maximum length of time that can pass before a lawsuit is filed, after something has happened. Stole The Car -- A slang expression meaning that the vehicle has been successfully (and legally) repossessed. Straw Deal -- A phoney or false deal. Subcontractor -- A person who contracts to do a part of job for another, who contracted for the whole project. Subpoena -- An order by the court for a person to appear and testify or present evidence at a certain place and time. Surrogation -- Substituting one person for another who is owed a debt. Term -- The length of time something is to run, such as a contract. Title -- A document showing the formal right of ownership for property. Total -- A slang expression meaning that the vehicle has sustained extensive physical damage. It would, in fact, cost more to repair it than the vehicle would be worth in a repaired state. Transformer -- A type of tow truck used by repossessors which looks like a normal truck but can be quickly transformed into a tow truck. Underwriter -- Same as Insurer. Uniform Commercial Code -- This body of laws have been adopted by most states and are a rewriting of the old law into a simplified uniform format for better business practices and procedures. Unit -- In collections, a term used to refer to the vehicle or other collateral for the loan or lease. Usury Rate -- A rate of interest that exceeds the legal limit. Venue -- The area where a case can be appropriately tried. Warranty -- The seller promises the buyer, at the time of the sale, to back his product for a period of time under certain conditions. If a defect or malfunction occurs, the seller agrees to replace or repair the product. Wildman -- A slang expression used to describe an angry debtor. Without Prejudice -- Lawsuit may be brought again by the same persons on the same subject following dismissal. With Prejudice -- Lawsuit may not be brought again by the same persons on the same subject following dismissal. Wrecker -- Slang for tow truck. Write-off -- See "Charge-off". CONTRIBUTING AUTHORS James W. Keeley is one of the most prominent attorneys in the Southwest. He has served as General Council to the bankruptcy trustee in several cases of national importance. As General Council for National Finance Adjusters, Mr. Keeley has done extensive research on every aspect of repossession, replevin, and bankruptcy procedures throughout the country. He is licensed in the United States Supreme Court, United States Court of Appeals for the Tenth Circuit, United States District Court for the Northern, Eastern and Western Districts of Oklahoma, Supreme Court of Oklahoma and all other Oklahoma State Courts. Education: Bachelor of Science in Criminal Justice, Magna Cum Laude, Arizona State University. Juris Doctorate, University of Tulsa. Experience: 1982-84 Assistant District Attorney, Tulsa County. 1984-present Private practice with law firm of Gill and Keeley; emphasis in bankruptcy and commercial law. Carol E. Hill is Assistant Vice President of Union Bank in charge of Collections, Collateral Recovery, Asset Sales, and Loss Recovery at their Auto Lease Center in Orange, California. She has been in this field of banking for eleven years. She began her career in 1971 with a large used car outlet in Long Beach, California. They carried their own installment contracts and specialized in lending to those who could not otherwise secure credit. It was there that she learned collections, skiptracing, and repossessions. Her experience has been somewhat unique, since, years later, she became owner and operator of a repossession agency. This gives her the ability to see situations from both the lender's and the repossessor's perspective. She was licensed in California as a Repossessor for many years. She is an Affiliate Member of the California Association of Licensed Repossessors (CALR) and has been a guest speaker for that organization on several occasions as well as various other groups. Printed in the United States of America. All rights reserved under International Copyright Law. Contents may not be reproduced in whole or in part in any form without the express written consent of the Author. The Repossession Process Copyright 1990 by Jack S. Barnes 1133 N. Utica Tulsa, Oklahoma 74110 Copyright © 1998-99, National Finance Adjusters, Inc